Email Account Setup - Microsoft Outlook

This tutorial has been designed to help you set up your email account that is provided through your hosting with SPI New Media in Microsoft Outlook.

Step 1. Have your details handy

You should have been provided with a number of details that you need to know to set up your email address in Microsoft Outlook. These should be:

• the email address - 'you@yourdomain.com'
• the password - 'password'
• the Incoming Mail Server and Outgoing Mail Server

Step 2. Create a new mail account in Microsoft Outlook

• In the main menu, go to Tools > E-mail Accounts
• the E-mail Accounts Wizard will appear - click Add a new e-mail account, then click Next
• Choose POP3 as the server type, then click Next

Step 3. Enter your account details

• Enter your name, email address, user name (the part before the @ sign in your email address), password, incoming mail server and outgoing mail server
• click More Settings
• A new window will pop up which allows you to enter a name for your account, your organisation and a reply address - usually your email address.
• Click OK - the window will close, then click Next in the Email Accounts window.

Step 4. Complete the setup Wizard

• You will be taken to a Congratulations window, click Finish
• your email address should now be set up and working

Step 5. Test the email account

To test that the email account is working correctly, click the Send/Receive button on the Microsoft Outlook toolbar. There should be no errors in sending or receiving. Send some test email messages (yes, you can email yourself!) to make sure all is working as it should.

Step 6. Troubleshooting

First make sure that you have entered all the information exactly as provided. To edit an existing email account, go to Tools > E-mail Accounts > View or change existing email accounts. Highlight the email account you wish to change, and click Change. The window in Step 3 will appear allowing you to check your settings and make changes if necessary.

In some cases these particular settings may not work as email server security levels vary from ISP to ISP (i.e. Telstra BigPond often requires a different Outgoing Mail Server).

If you receive any errors when trying to send or receive emails, please take note of the error you are receiving and contact us.

Contact us today for a completely no obligation assessment and cost estimate of your requirements.